Merchant Center suspended: getting products back online.

Where it shows: in Merchant Center, on the product or on the account.

• Misrepresentation: missing contact details, unclear returns, or offers that look too good to be true.
• Website needs improvement: broken pages, placeholder content or a checkout that does not work.
• Policy violations on products, such as restricted or counterfeit goods.
• Repeated feed problems, such as prices or availability that do not match the site.

1. Open Merchant Center and read the account issue named in the notice.
2. Fix the shop: contact page, return and shipping policies, secure checkout, working pages.
3. Fix the feed so prices, stock and details match the site.
4. Request a review from the account issue page once the changes are live.

Reviews can take several days. If a review is refused, there may be a waiting period before the next one, so fix everything first.

Shopping campaigns linked to the account stop spending while it is suspended; search campaigns keep running.

Run through your shop as a new customer once a quarter: contact page, delivery costs, returns and checkout.

Watch Merchant Center's warnings, not only disapprovals. Account-level suspensions usually follow warnings left open.

Oppy runs these every week, so the status is found early.

• Products that cannot appear at all: Products marked not eligible, which never enter the auction and so never appear in any report.
• The part of the catalogue that got no impression lately: The share of the catalogue that got no impression lately.

• Merchant Center
• Product feed
• Shopping campaign