Help with Optizads and Oppy. Write to us, or find the answer first.
Write to support@optizads.com from the address you sign in with. A person answers within two business days, in English or French. The docs and the status page answer many questions at once.
- Answered within two business days
- In English or French
- A status page for outages
Where to look first.
Docs
How each part of Optizads works, from connecting Google Ads to sending a report. Open the docs.
Guides
Step-by-step guides for running an account, written around the app. See the guides.
Status
Whether a service Optizads runs on has a problem right now. Check the status page.
In the app
Ask Oppy about your account in the chat. The Overview's Guides and help card also books a free call with a specialist.
Write to us.
Email support@optizads.com from the address you sign in with. Say which workspace and which Google Ads account it is about, what you did and what you expected. A screenshot helps.
A person reads every message and answers within two business days, in English or French.
For your data, ask at the same address for a copy, a correction or a deletion. The privacy policy explains your rights.
To report a security problem, write to the same address with Security in the subject.
Oppy in Slack.
Add to Slack is missing from Settings, Integrations. Slack is in beta. Write to us and we turn it on for your workspace.
Oppy asks you to connect. Open the one-time link it sends you, signed in to Optizads, and confirm.
Oppy does not answer in a channel. Invite it with /invite @Oppy, then mention it. An admin can set the channel to every message.
To remove Oppy, open Settings, Integrations, Slack and press Remove Slack, or remove the app in Slack. The install page covers the setup.
Questions about support.
Anything else? Ask Oppy in the product, or write to the team.
How fast do you answer?
Within two business days, in English or French.
Can I talk to someone?
Yes. Book a free call with a specialist from the Overview's Guides and help card, or write to us.
How do I delete my account or my data?
Write to support@optizads.com from the address you sign in with. We delete a personal account within one month of the request, except what the law requires us to keep.
Where do I see if Optizads is down?
On the status page, which shows each service Optizads runs on.
Put Oppy to work on your account.
Create your account and connect Google Ads. Your first audit arrives in minutes, your first tasks soon after. 14 days free, no card.
- Every change logged in History
- Any account size