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A listing group shutting most of the catalogue out

A listing group that shuts most of the catalogue out. A product excluded from every group can never show, whatever its margin.

By the Optizads team

On this page
  1. Why it matters
  2. How Oppy decides
  3. Check it yourself in Google Ads
  4. What to do about it
  5. Terms on this page
  6. Other checks in this area

The short answer

A listing group decides which products an asset group can show. When it excludes more than it includes, most of the catalogue can never appear, whatever it costs or earns. Oppy reads each asset group's listing filters and flags those that exclude more than they let in.

Why it matters

It is the most common way an ecommerce account quietly stops selling most of what it sells. A product excluded from every asset group can never be shown, and nothing in the interface adds up how many that is.

Exclusions often start as a sensible move, such as leaving out a brand or a low margin category, and grow over time until the remaining catalogue is a fraction of the shop.

How Oppy decides

The check runs on accounts with Performance Max asset groups whose listing groups could be read.

Checks that weigh money or clicks judge what they find on your own account's numbers, not on one figure applied to every account, so what counts as a problem on a small account is not the same on a large one. Checks on settings read how the account is set up.

When there is too little to go on, the check says so instead of guessing. A finding always comes with the rows behind it, so you can read the evidence before you decide.

How the check runs
This check
Step of the auditStructure
What it readsPerformance Max asset groups
Needs trustworthy conversionsNo. It does not wait for the tracking step.
What happens nextReported in the audit with the rows behind it. The decision stays with you.

Check it yourself in Google Ads

  1. In Google Ads, open each Performance Max campaign, then Asset groups.
  2. Open an asset group and look at Listing groups.
  3. Count the subdivisions marked Excluded and those included.
  4. Compare the products the group can show with your full catalogue in Merchant Center.

What to do about it

Check each exclusion still has a reason: a brand you cannot sell, a category with no margin, stock that is gone. Remove the ones that no longer apply.

Make sure every product you want to sell is included in at least one asset group, or in a Shopping campaign.

Terms on this page

Other checks in this area

Questions, answered.

Anything else? Ask Oppy in the product, or write to the team.

What is a listing group in Performance Max?

The filter on an asset group that decides which products from your Merchant Center feed it can advertise, by category, brand, item ID or custom label.

How do I know if products are excluded from every campaign?

Compare the products in your feed with those included in each asset group and Shopping campaign. A product included nowhere cannot show.

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