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Healthcare and medicines: advertising within the policy.

Google restricts ads for prescription drugs, online pharmacies, unapproved substances and some health services. Depending on the country, such ads need certification or cannot run at all, and their status shows as limited or disapproved.

By the Optizads team

On this page
  1. Why Google shows it
  2. How to fix it
  3. What happens next
  4. How to stop it coming back
  5. How Optizads catches it
  6. Checks that catch it
  7. Terms on this page

Why Google shows it

Where it shows: as the policy named next to a limited or disapproved ad, or in a suspension notice.

  • Prescription medicine names in keywords, ad text or the landing page.
  • An online pharmacy advertising without Google's certification for that country.
  • Unapproved supplements or substances on the landing page.
  • Treatments or services that the policy restricts in some countries, such as addiction services.

How to fix it

  1. Hover over the status to read which part of the healthcare policy applies.
  2. Remove prescription drug names from ads and keywords unless you hold the certification required.
  3. Apply for certification as a pharmacy or for addiction services if your business qualifies.
  4. Check the landing page too: Google reviews the destination as well as the ad.

What happens next

Certification requests take time and are country specific. Plan them before launching campaigns.

Clinics advertising consultations or general services usually can run without certification, as long as no restricted drug or claim is involved.

How to stop it coming back

Keep medicine names out of keyword lists built by tools: broad keyword ideas often add them without warning.

Review the landing page as Google would, including blog posts and product pages linked from it, since a restricted word anywhere on the site can bring the status back.

How Optizads catches it

Optizads checks ads every hour. When health rules disapprove ads that were serving, or limit a large share of them, an alert goes out.

Checks that catch it

Oppy runs these every week, so the status is found early.

Terms on this page

Questions, answered.

Anything else? Ask Oppy in the product, or write to the team.

Can a pharmacy advertise on Google Ads?

Online pharmacies need Google's certification for each country where they advertise, and some countries do not allow such ads at all.

Can a dental or medical clinic run Google Ads?

Generally yes, for consultations and general services, provided the ads and pages avoid restricted medicines and unsupported health claims.

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