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Eligible (limited): what it means for your ad.

Eligible (limited) means the ad is approved but may not show in every country, on every device or to every audience, because of a policy restriction on its content. It still serves where the rules allow.

By the Optizads team

On this page
  1. Why Google shows it
  2. How to fix it
  3. What happens next
  4. How to stop it coming back
  5. How Optizads catches it
  6. Terms on this page

Why Google shows it

Where it shows: in the Status column of the ads table.

  • Restricted categories such as alcohol, gambling, healthcare or financial services, which are allowed only in some countries or with certification.
  • Trademarks used in the ad text in countries where the owner restricts it.
  • Adult-oriented or sensitive content that cannot show to some users or in some placements.
  • Age or location rules for the product being advertised.

How to fix it

  1. Hover over the status in the Ads table to see which policy limits the ad.
  2. Decide whether the limit matters: if the ad is limited in countries you do not target, there is nothing to do.
  3. If it limits where you need to show, change the text or apply for the certification or authorisation Google asks for.
  4. Check impressions by location and device to see the real effect.

What happens next

Often nothing changes for your results, because the restriction applies where you do not advertise. When it does bite, it shows as fewer impressions than the budget would allow.

After an edit, the ad goes back under review before the new status applies.

How to stop it coming back

Note which of your products sit in a restricted category, and keep the certifications for them up to date.

When you add a country to your targeting, check the policy for that country first. A product allowed at home can be limited or banned next door.

How Optizads catches it

Optizads checks ads every hour. When a large share of the ads that serve run limited by a policy, it raises an alert that names the policies. A few limited ads alone do not trigger it.

Terms on this page

Questions, answered.

Anything else? Ask Oppy in the product, or write to the team.

Is Eligible (limited) a problem?

Not always. It means the ad has restrictions. If they cover places or audiences you do not target, it changes nothing.

How do I remove Eligible (limited)?

Remove the restricted content from the ad, or get the certification or trademark authorisation Google requires for your country.

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