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Conversion needs attention: reading the diagnostics.

Needs attention means Google found a problem with how a conversion action is set up or sends data, even though it may still be recording. The diagnostics tab names the problem.

By the Optizads team

On this page
  1. Why Google shows it
  2. How to fix it
  3. What happens next
  4. How to stop it coming back
  5. Checks that catch it
  6. Terms on this page

Why Google shows it

Where it shows: in the Status column under Goals, then Conversions.

  • Enhanced conversions turned on, but the tag does not send customer data, or sends it in the wrong format.
  • An offline import with errors, such as clicks that cannot be matched.
  • Tag coverage gaps: the tag is missing on some pages of the site.
  • Consent mode set up in a way that removes most of the data.

How to fix it

  1. Open Goals, then Conversions, select the action and open its Diagnostics.
  2. Read each issue and the share of conversions it affects.
  3. Fix enhanced conversions in the tag or Tag Manager, or correct the import file.
  4. Check the diagnostics again after a few days.

What happens next

Fixing these issues usually raises the number of conversions Google can attribute, which gives Smart Bidding better data.

Some warnings are minor. Prioritise the ones affecting a large share of conversions.

How to stop it coming back

Open conversion diagnostics once a month, not only when a warning appears.

When enhanced conversions or an import are set up, write down the fields they send, so a site or CRM change that drops one is noticed.

Checks that catch it

Oppy runs these every week, so the status is found early.

Terms on this page

Questions, answered.

Anything else? Ask Oppy in the product, or write to the team.

Does Needs attention mean my conversions are not counted?

Not necessarily. The action may still record, but part of the data is missing or wrong. The diagnostics say how much.

Where do I find conversion diagnostics?

In Goals, then Conversions, open the action and look at its Diagnostics tab.

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