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A primary goal that forgets every click after a day

Primary conversion actions whose click window is one day or less, so a customer who comes back the next day is never counted. Where Oppy cannot fix it, the finding says what does.

By the Optizads team

On this page
  1. Why it matters
  2. How Oppy decides
  3. Check it yourself in Google Ads
  4. What to do about it
  5. Terms on this page
  6. Other checks in this area

The short answer

The click-through window decides how long after a click a conversion still counts. On a primary action set to one day, anybody who comes back the next day is lost. Oppy finds each one and, where the setting is the account's own, prepares the move back to Google's 30 day default.

Why it matters

Few people decide within a day. Someone compares quotes, asks a partner, comes back after the weekend. With a one day window, all of those conversions happen and are never counted.

The loss is silent. The account reports fewer conversions than it got, and Smart Bidding learns that the clicks behind those late decisions were worthless, so it bids less for exactly the people who think before buying.

How Oppy decides

The check reads every enabled conversion action and keeps the primary ones whose click-through lookback window is one day or less.

Checks that weigh money or clicks judge what they find on your own account's numbers, not on one figure applied to every account, so what counts as a problem on a small account is not the same on a large one. Checks on settings read how the account is set up.

When there is too little to go on, the check says so instead of guessing. A finding always comes with the rows behind it, so you can read the evidence before you decide.

How the check runs
This check
Step of the auditMeasurement
What it readsConversion actions
Needs trustworthy conversionsNo. It does not wait for the tracking step.
What happens nextOppy prepares the corrected conversion setting. Waits for your approval in both modes.

Check it yourself in Google Ads

  1. In Google Ads, open Goals, then Conversions, then Summary.
  2. Open each primary action and look at Click-through conversion window.
  3. Note any set to 1 day.
  4. Check how long your customers usually take: open Segment, then Conversions, then Days to conversion on the campaign table.

What to do about it

Set the window to cover how long your customers take, 30 days unless you know better. Long B2B cycles may need 60 or 90.

Remember that a longer window counts more late conversions from that day on, so the numbers for recent days will keep rising for a while. That is normal.

Terms on this page

Other checks in this area

Questions, answered.

Anything else? Ask Oppy in the product, or write to the team.

What conversion window should I use in Google Ads?

Google's default is 30 days for clicks. Use a window that covers how long most of your customers take to decide. The Days to conversion segment shows it.

Can Oppy change the window on a Google lead form?

No, and it rarely matters. A lead form hosted by Google is filled in inside the ad, right after the click, so a one-day window loses almost nothing.

Put Oppy to work on your account.

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