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A device paying much more per conversion than the rest of its campaign

A device paying much more per conversion than the rest of its own campaign. The fix is a bid adjustment, not an exclusion, so the traffic and its measurement stay.

By the Optizads team

On this page
  1. Why it matters
  2. How Oppy decides
  3. Check it yourself in Google Ads
  4. What to do about it
  5. Terms on this page
  6. Other checks in this area

The short answer

Oppy compares each device's cost per conversion with the rest of the same campaign. When mobile, desktop or tablet costs far more per conversion, with enough data on both sides, it prepares a modest bid adjustment for that device.

Why it matters

The comparison is made inside the campaign on purpose. A brand conversion costs a fraction of a generic one, so an account-wide comparison finds every device in every generic campaign expensive, and none of it is true.

The narrower question is useful: inside this campaign, is one device paying much more than the others for the same outcome?

How Oppy decides

The check runs on accounts with conversions and reads each live campaign by device over recent weeks.

Checks that weigh money or clicks judge what they find on your own account's numbers, not on one figure applied to every account, so what counts as a problem on a small account is not the same on a large one. Checks on settings read how the account is set up.

When there is too little to go on, the check says so instead of guessing. A finding always comes with the rows behind it, so you can read the evidence before you decide.

How the check runs
This check
Step of the auditSpend
What it readsCampaigns, their settings and their results
Needs trustworthy conversionsYes. It stays silent when the tracking step fails.
What happens nextOppy prepares a bid adjustment for the device, on campaigns whose bidding still uses one. Waits for your approval in both modes.

Check it yourself in Google Ads

  1. In Google Ads, open a campaign for the last 30 days and segment by Device.
  2. Note each device's cost and conversions.
  3. For each device with enough conversions to judge, compare its cost per conversion with that of the other devices together.
  4. Check the campaign's bid strategy: most Smart Bidding strategies ignore device adjustments except minus 100%.

What to do about it

On manual bidding, lower the device's bid adjustment by a modest step, then read the result the following month.

On Smart Bidding, look at the cause instead: a page that works badly on that device, or ads that do not suit it. Bid adjustments will not change much there.

Terms on this page

Other checks in this area

Questions, answered.

Anything else? Ask Oppy in the product, or write to the team.

Do device bid adjustments work with Smart Bidding?

Partly. On Target CPA, a device adjustment changes the target for that device: plus 40% on mobile turns a €10 target into €14 there. Other Smart Bidding strategies ignore it, except a minus 100% exclusion. On manual bidding it works as a plain bid change.

Why does Oppy keep the adjustment modest?

Because the bidding already reacts to the same data, and a full correction would overshoot. A smaller step can be judged the next month.

Put Oppy to work on your account.

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